ShipBob LogisticsIntegrations

Connect Shopify with ShipBob Logistics

View as Markdown

Install the Integration

  1. Log in to your ShipBob account.

  2. Once logged in, go to the Shopify integration page:
    https://web.shipbob.com/app/merchant/#/paragon-integration?platformSource=custom.sblshopify

  3. Click Integrate New Store.

  4. Add your Shopify Store Domain and Admin Access Token.

    • Domain: Enter your Shopify store name (not the full URL).
      To find it, log in to your Shopify admin and look at the URL in your address bar.
      For example, if your URL is https://admin.shopify.com/store/shipbob-markets,
      you would enter shipbob-markets here.

    Example completed form:

  • Admin Access Token: See below section for how to do this.

Generate a Shopify Admin API Access Token

To connect your Shopify store, you’ll need to generate an Admin API Access Token by creating a custom app within Shopify.

  1. In your Shopify admin, go to Settings → Apps and sales channels.

  2. Click Develop apps.

  3. Click Create an app.

  4. Enter the App name as ShipBob Logistics, then click Create app.

Configure Admin API Permissions

  1. After the app is created, open the Configuration tab.

  2. Under Admin API integration, click Configure.

  3. Select All Scopes (or at minimum, ensure Orders, Inventory, Locations, and Fulfillment permissions are enabled).

  4. Click Save.

Generate the Access Token

  1. Go to the API credentials tab.

  2. Click Install app → Install.

  3. Once installed, click Reveal token once to view your Admin Access Token.

  4. Copy the token — it will start with shpat_.

    ⚠️ Important: You can only reveal this token once.
    Save it securely, as you’ll need it later to connect Shopify with ShipBob.

  5. Return to the ShipBob integration setup page and paste the Admin Access Token in the required fields.

  6. Click Manage to configure integration settings.

Configure Integration Settings

Fill in the integration fields as follows:

ShipBob Logistics Configure

Connection Details

  • ShipBob API Token
    Copy/paste your ShipBob API Token. Obtain this from your ShipBob Implementation Manager.

  • ShipBob Location ID
    Enter your ShipBob Location ID. Your Implementation Manager can provide this.

Shopify Sync Settings

Enable workflows to automate syncing between Shopify and ShipBob.

  • Sync Orders
    Sync Shopify orders to ShipBob Logistics. Each order must include the tag "ShipBob" to sync.

    • Start Date: Enter a start date in MM/DD/YYYY format (e.g. 10/01/2025).

    • Orders sync automatically every 15 minutes.

You can bulk edit multiple orders in Shopify to add the "ShipBob" tag.
  • Sync Tracking
    After a shipping label is created in ShipBob, tracking details automatically sync back to Shopify and create a fulfillment record.
    Tracking typically appears within seconds of label creation.

Testing

  1. In Shopify, create a test order and mark it as Paid.
  2. Add the tag "ShipBob" to the order.
  3. Confirm that the order appears in your ShipBob Dashboard under Orders → All Orders.

FAQ

Here are some troubleshooting tips:

  1. Ensure each order includes the "ShipBob" tag.
  2. Verify the order has complete address details (address1, city, state, country, etc.).
  • Order sync runs every 15 minutes.
  • Tracking sync runs immediately after a label is created.
  • Log into your ShipBob Dashboard and navigate to Integrations → My Apps.
  • Find the Shopify integration and click Launch.
  • Click Manage Settings → Manage to access the configuration panel.

Sbl App Update

Need Help?

If you encounter issues or need assistance, please contact the ShipBob Support Team.