Tools

Sandbox/Test Accounts

Every ShipBob account starts in "demo mode" and you can cancel orders that do not have physical inventory assigned. So it's possible to test in a production account. If you don't have an account yet, you can sign up for a free ShipBob account here.

However, if you want to simulate more complex operations you can use our new Sandbox API. Please sign up for an account, then request sandbox credentials using the same form you used to request API access (on the home page of this site). Note: click the "clear demo data" step on the onboarding page before sending test orders.


Example Integration Diagrams

Privileged Access Token Flow

Example Integration - ShipBob PAT Flow

OAuth Flow

Example Integration - ShipBob OAuth

Getting Support

The fastest way to get support with your integration is to contact [email protected] with a detailed description of your issue or question (request samples encouraged if relevant!)

We will answer all tickets within 48 hours during normal business days.

Certified Third Party Libraries for OAuth flow

You can find open source OAuth libraries for hybrid flow here