Modify Return Order | ShipBob Developer API

curl -X PUT https://api.shipbob.com/2025-07/return/id \
     -H "shipbob_channel_id: shipbob_channel_id" \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json" \
     -d '{
  "fulfillment_center": {
    "id": 0,
    "name": "Cicero (IL)"
  },
  "inventory": [
    {
      "id": 111222,
      "quantity": 1,
      "requested_action": 0
    }
  ],
  "reference_id": "ShipBob_Return_123",
  "original_shipment_id": 123456,
  "tracking_number": "1Z9999999999999999"
}'

{
  "channel": {
    "id": 0,
    "name": "ShipBobs-Shopify-Store"
  },
  "completed_date": "2019-08-24T14:15:22Z",
  "customer_name": "string",
  "fulfillment_center": {
    "id": 0,
    "name": "Cicero (IL)"
  },
  "id": 0,
  "insert_date": "2019-08-24T14:15:22Z",
  "inventory": [
    {
      "action_requested": {
        "action": 0,
        "action_type": "InventoryDefault",
        "instructions": "string"
      },
      "action_taken": [
        {
          "action": 0,
          "action_reason": "string",
          "quantity_processed": 1
        }
      ],
      "id": 0,
      "name": "string",
      "quantity": 0
    }
  ],
  "invoice_amount": 0.1,
  "original_shipment_id": 0,
  "reference_id": "string",
  "return_type": "Regular",
  "status": "AwaitingArrival",
  "store_order_id": "string",
  "tracking_number": "860C8CDC8F0B4FC7AB69AC86C20539EC",
  "transactions": [
    {
      "amount": 2.5,
      "transaction_type": "ReturnLabelInvoice"
    }
  ]
}

Authentication

AuthorizationBearer

Authentication using Personal Access Token (PAT) token

AuthorizationBearer

OAuth2 authentication using JWT tokens

Path parameters

idstringRequiredformat: "int32"

Id of the return order

Request

Model defining the return

fulfillment_centerobjectRequired

Information about a fulfillment center

inventorylist of objects or nullRequired

Array of inventory items being returned

reference_idstring or nullRequired<=50 characters

Client-defined external unique identifier for the return order

original_shipment_idinteger or nullOptional

Shipment from which the items in the return originated

tracking_numberstring or nullOptional<=500 characters

Tracking number for the return shipment

Response

Success

channelobjectOptional

Created by channel metadata

completed_datedatetime or nullOptional

Completed date for a return order.

customer_namestring or nullOptional

Customer name from the related shipment.

fulfillment_centerobjectOptional

Information about a fulfillment center

idintegerOptional

Unique id of the Return Order

insert_datedatetimeOptional

Date this return order was created

inventorylist of objects or nullOptional

List of inventory included in the return order

invoice_amountdouble or nullOptional

Invoiced amount of return order (sum of transaction amounts)

original_shipment_idinteger or nullOptional

Id of the corresponding shipment that is the souce of the return

reference_idstring or nullOptional

Client-defined external unique id of the return order

return_typeenumOptional

Regular ReturnToSender

statusenumOptional

AwaitingArrival Arrived Processing Completed Cancelled

store_order_idstring or nullOptional

Store order for the related shipment.

tracking_numberstring or nullOptional

Tracking number of the return shipment

transactionslist of objects or nullOptional

Array of transactions affiliated with the return order

Errors

400

Bad Request Error

401

Unauthorized Error

403

Forbidden Error

422

Unprocessable Entity Error

Authentication

Path parameters

Headers

Request

Response

Errors