# Get Return Orders


GET https://api.shipbob.com/2026-01/return

Retrieves a paginated list of return orders with optional filters for IDs, statuses, dates, and other criteria. Use this to track all returns across your ShipBob account.


Reference: https://developer.shipbob.com/api/returns/get-return-orders

## OpenAPI Specification

```yaml
openapi: 3.1.1
info:
  title: |
    Get Return Orders
  version: endpoint_returns.getReturnOrders
paths:
  /2026-01/return:
    get:
      operationId: get-return-orders
      summary: |
        Get Return Orders
      description: >
        Retrieves a paginated list of return orders with optional filters for
        IDs, statuses, dates, and other criteria. Use this to track all returns
        across your ShipBob account.
      tags:
        - - subpackage_returns
      parameters:
        - name: Ids
          in: query
          description: >
            The IDs of the returns to fetch. Accepts a comma-separated list of
            return IDs (e.g., 123,456,789).
          required: false
          schema:
            type: string
        - name: ReferenceIds
          in: query
          description: >
            Comma-separated list of return reference IDs (RMA numbers) to filter
            by.
          required: false
          schema:
            type: string
        - name: Status
          in: query
          description: >
            Comma-separated list of return statuses to filter by (e.g.,
            AwaitingArrival,Arrived,Processing,Completed,Cancelled).
          required: false
          schema:
            type: string
        - name: FulfillmentCenterIds
          in: query
          description: |
            Comma-separated list of fulfillment center IDs to filter by.
          required: false
          schema:
            type: string
        - name: TrackingNumbers
          in: query
          description: |
            Comma-separated list of tracking numbers to filter by.
          required: false
          schema:
            type: string
        - name: OriginalShipmentIds
          in: query
          description: |
            Comma-separated list of original shipment IDs to filter by.
          required: false
          schema:
            type: string
        - name: InventoryIds
          in: query
          description: |
            Comma-separated list of inventory IDs to filter by.
          required: false
          schema:
            type: string
        - name: StartDate
          in: query
          description: |
            Filter returns created on or after this date (ISO 8601 format).
          required: false
          schema:
            type: string
            format: date-time
        - name: EndDate
          in: query
          description: |
            Filter returns created on or before this date (ISO 8601 format).
          required: false
          schema:
            type: string
            format: date-time
        - name: ReturnTypes
          in: query
          description: >
            Comma-separated list of return types to filter by (e.g.,
            Regular,ReturnToSender).
          required: false
          schema:
            type: string
        - name: ReturnActions
          in: query
          description: >
            Comma-separated list of return actions to filter by (e.g.,
            Restock,Quarantine,Dispose).
          required: false
          schema:
            type: string
        - name: StoreOrderIds
          in: query
          description: |
            Comma-separated list of store order IDs to filter by.
          required: false
          schema:
            type: string
        - name: Sortby
          in: query
          description: |
            Field to sort results by.
          required: false
          schema:
            type: string
        - name: CompletedStartDate
          in: query
          description: |
            Filter returns completed on or after this date (ISO 8601 format).
          required: false
          schema:
            type: string
            format: date-time
        - name: CompletedEndDate
          in: query
          description: |
            Filter returns completed on or before this date (ISO 8601 format).
          required: false
          schema:
            type: string
            format: date-time
        - name: Cursor
          in: query
          description: |
            Page number to retrieve. Used for pagination through result sets.
          required: false
          schema:
            type: integer
        - name: Limit
          in: query
          description: |
            Maximum number of records to return per page.
          required: false
          schema:
            type: integer
        - name: SortOrder
          in: query
          description: >
            Sort order for results. Desc = newest to oldest, Asc = oldest to
            newest, Desc is default
          required: false
          schema:
            $ref: '#/components/schemas/202601ReturnGetParametersSortOrder'
        - name: Authorization
          in: header
          description: Authentication using Personal Access Token (PAT) token or OAuth2
          required: true
          schema:
            type: string
        - name: shipbob_channel_id
          in: header
          description: >-
            Retrieve your channel ID from the [GET
            /channel](/api/channels/get-channels) endpoint. Use the channel ID
            that has write scopes.
          required: false
          schema:
            type: string
            format: int32
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Returns.PublicReturnDtoPagedUrlResultDto'
        '400':
          description: Bad Request
          content: {}
        '401':
          description: Authorization missing or invalid
          content: {}
        '403':
          description: The provided credentials are not authorized to access this resource
          content: {}
        '404':
          description: Not Found
          content: {}
components:
  schemas:
    202601ReturnGetParametersSortOrder:
      type: string
      enum:
        - value: Asc
        - value: Desc
    Returns.ChannelDto:
      type: object
      properties:
        id:
          type: integer
          description: Unique Id of the channel
        name:
          type:
            - string
            - 'null'
          description: Name given to the channel
    Returns.FulfillmentCenterDto:
      type: object
      properties:
        id:
          type: integer
          description: Unique id of the fulfillment center
        name:
          type:
            - string
            - 'null'
          description: Name give to the fulfillment center
    Returns.ActionRequestedDto:
      type: object
      properties:
        action:
          type:
            - string
            - 'null'
          description: The action to take
        action_type:
          type:
            - string
            - 'null'
          description: >-
            The source of the action to take, i.e. Inventory Default or
            Overriden by Merchant at creation
        instructions:
          type:
            - string
            - 'null'
          description: >-
            The instructions for how to take the action given by inventory
            owning Merchant
    Returns.ActionTakenDto:
      type: object
      properties:
        action:
          type:
            - string
            - 'null'
          description: The return action taken
        action_reason:
          type:
            - string
            - 'null'
          description: The reason the action was taken
        image_url:
          type:
            - string
            - 'null'
          format: uri
          description: Image of inventory processed with this action.
        quantity_processed:
          type: integer
          description: >-
            The quantity of inventory items processed with this reason and
            action
    Returns.LotInformationDto:
      type: object
      properties:
        expiration:
          type:
            - string
            - 'null'
          format: date-time
          description: The expiration date for this lot.
        minimumShelfLife:
          type:
            - integer
            - 'null'
          description: >-
            A minimum amount of time in days this product can be safely returned
            to the shelf without expiring.
        number:
          type:
            - string
            - 'null'
          description: >-
            An alphanumeric string uniquely identifying this lot of produced
            inventory.
    Returns.InventoryItemDto:
      type: object
      properties:
        action_requested:
          $ref: '#/components/schemas/Returns.ActionRequestedDto'
        action_taken:
          type:
            - array
            - 'null'
          items:
            $ref: '#/components/schemas/Returns.ActionTakenDto'
          description: List of actions taken
        barcodes:
          type:
            - array
            - 'null'
          items:
            type: string
          description: List of barcodes associated with the inventory item
        id:
          type: integer
          description: Unique id of the inventory
        lot_information:
          $ref: '#/components/schemas/Returns.LotInformationDto'
        name:
          type:
            - string
            - 'null'
          description: Name of the product
        quantity:
          type: integer
          description: Number of inventory that is being returned
        sku:
          type:
            - string
            - 'null'
          description: Stock keeping unit identifier for the inventory item
    Returns.InvoiceDto:
      type: object
      properties:
        amount:
          type:
            - number
            - 'null'
          format: double
          description: Amount being charged
        currency_code:
          type:
            - string
            - 'null'
          description: Currency code of amount
    Returns.StatusHistoryDto:
      type: object
      properties:
        status:
          type:
            - string
            - 'null'
          description: Status to change
        timestamp:
          type: string
          format: date-time
          description: Date change status
    Returns.TransactionDto:
      type: object
      properties:
        amount:
          type: number
          format: double
          description: The amount charged for this transaction
        transaction_type:
          type:
            - string
            - 'null'
          description: The type of transaction
    Returns.PublicReturnDto:
      type: object
      properties:
        arrived_date:
          type:
            - string
            - 'null'
          format: date-time
          description: The date and time when the return arrived at the fulfillment center
        awaiting_arrival_date:
          type:
            - string
            - 'null'
          format: date-time
          description: The date and time when the return entered Awaiting Arrival status
        cancelled_date:
          type:
            - string
            - 'null'
          format: date-time
          description: The date and time when the return was cancelled, if applicable
        channel:
          $ref: '#/components/schemas/Returns.ChannelDto'
        completed_date:
          type:
            - string
            - 'null'
          format: date-time
          description: The date and time for when the return order was completely processed
        customer_name:
          type:
            - string
            - 'null'
          description: Name of merchant that return belongs to
        fulfillment_center:
          $ref: '#/components/schemas/Returns.FulfillmentCenterDto'
        id:
          type: integer
          description: Unique id of the return order
        insert_date:
          type: string
          format: date-time
          description: The date and time for when the return order was created
        inventory:
          type:
            - array
            - 'null'
          items:
            $ref: '#/components/schemas/Returns.InventoryItemDto'
          description: List of inventory items in return order
        invoice:
          $ref: '#/components/schemas/Returns.InvoiceDto'
        original_shipment_id:
          type:
            - integer
            - 'null'
          description: ShipmentId for which return was created
        processing_date:
          type:
            - string
            - 'null'
          format: date-time
          description: The date and time when the return started processing
        reference_id:
          type:
            - string
            - 'null'
          description: >-
            Unique reference id of the return order. Created by merchant if a
            regular return.
        return_type:
          type:
            - string
            - 'null'
          description: Type of the return, i.e. Regular, RTS
        shipment_tracking_number:
          type:
            - string
            - 'null'
          description: The tracking number of the original shipment
        status:
          type:
            - string
            - 'null'
          description: Status of the return order, i.e. Awaiting Arrival
        status_history:
          type:
            - array
            - 'null'
          items:
            $ref: '#/components/schemas/Returns.StatusHistoryDto'
          description: List of status history in return order
        store_order_id:
          type:
            - string
            - 'null'
          description: Reference to external order id
        tracking_number:
          type:
            - string
            - 'null'
          description: The tracking number of the return shipping label
        transactions:
          type:
            - array
            - 'null'
          items:
            $ref: '#/components/schemas/Returns.TransactionDto'
          description: >-
            List of transactions that make up the billable amount to invoice a
            merchant
    Returns.PublicReturnDtoPagedUrlResultDto:
      type: object
      properties:
        first:
          type:
            - string
            - 'null'
          format: uri
          description: Return url for first cursor
        items:
          type:
            - array
            - 'null'
          items:
            $ref: '#/components/schemas/Returns.PublicReturnDto'
          description: Return records
        last:
          type:
            - string
            - 'null'
          format: uri
          description: Return url for last cursor
        next:
          type:
            - string
            - 'null'
          format: uri
          description: Return url for next cursor
        prev:
          type:
            - string
            - 'null'
          format: uri
          description: Return url for prev cursor

```

## SDK Code Examples

```python Returns_getReturnOrders_example
import requests

url = "https://api.shipbob.com/2026-01/return"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.json())
```

```javascript Returns_getReturnOrders_example
const url = 'https://api.shipbob.com/2026-01/return';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Returns_getReturnOrders_example
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.shipbob.com/2026-01/return"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Returns_getReturnOrders_example
require 'uri'
require 'net/http'

url = URI("https://api.shipbob.com/2026-01/return")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Returns_getReturnOrders_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.shipbob.com/2026-01/return")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Returns_getReturnOrders_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.shipbob.com/2026-01/return', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Returns_getReturnOrders_example
using RestSharp;

var client = new RestClient("https://api.shipbob.com/2026-01/return");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Returns_getReturnOrders_example
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.shipbob.com/2026-01/return")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```