> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developer.shipbob.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developer.shipbob.com/_mcp/server.

# Get Return Orders


GET https://api.shipbob.com/2026-07/return

Retrieves a paginated list of return orders with optional filters for IDs, statuses, dates, and other criteria. Use this to track all returns across your ShipBob account.


Reference: https://developer.shipbob.com/api/returns/get-return-orders

## Authentication

- `Authorization` header (bearer token, required) — Authentication using Personal Access Token (PAT) token
- `Authorization` header (bearer token, required) — OAuth2 authentication using JWT tokens

## Servers

- `https://api.shipbob.com` (https://api.shipbob.com, default)
- `https://sandbox-api.shipbob.com` (https://sandbox-api.shipbob.com)

## Request

### Query parameters

- `Ids` (string, optional) — The IDs of the returns to fetch. Accepts a comma-separated list of return IDs (e.g., 123,456,789).
- `ReferenceIds` (string, optional) — Comma-separated list of return reference IDs (RMA numbers) to filter by.
- `Status` (string, optional) — Comma-separated list of return statuses to filter by (e.g., AwaitingArrival, Arrived, Processing, Completed, Cancelled).
- `FulfillmentCenterIds` (string, optional) — Comma-separated list of fulfillment center IDs to filter by.
- `TrackingNumbers` (string, optional) — Comma-separated list of tracking numbers to filter by.
- `OriginalShipmentIds` (string, optional) — Comma-separated list of original shipment IDs to filter by.
- `InventoryIds` (string, optional) — Comma-separated list of inventory IDs to filter by.
- `StartDate` (datetime, optional) — Filter returns created on or after this date (ISO 8601 format).
- `EndDate` (datetime, optional) — Filter returns created on or before this date (ISO 8601 format).
- `ReturnTypes` (string, optional) — Comma-separated list of return types to filter by (e.g., Regular, ReturnToSender).
- `ReturnActions` (string, optional) — Comma-separated list of return actions to filter by (e.g., Restock, Quarantine, Dispose).
- `StoreOrderIds` (string, optional) — Comma-separated list of store order IDs to filter by.
- `Sortby` (string, optional) — Field to sort results by.
- `CompletedStartDate` (datetime, optional) — Filter returns completed on or after this date (ISO 8601 format).
- `CompletedEndDate` (datetime, optional) — Filter returns completed on or before this date (ISO 8601 format).
- `Cursor` (integer, optional) — Page number to retrieve. Used for pagination through result sets.
- `Limit` (integer, optional) — Maximum number of records to return per page.
- `SortOrder` (enum, optional) — Sort order for results. Desc = newest to oldest, Asc = oldest to newest, Desc is default
  - Allowed values: `Asc`, `Desc`

### Headers

- `shipbob_channel_id` (integer, optional) — Channel Id for operation

## Response

### 200

OK

- `first` (string, optional, nullable) — Return url for first cursor
- `items` (list of Returns.PublicReturnDto, optional, nullable) — Return records
- `last` (string, optional, nullable) — Return url for last cursor
- `next` (string, optional, nullable) — Return url for next cursor
- `prev` (string, optional, nullable) — Return url for prev cursor

## Errors

### 400 Bad Request Error

Bad Request

- `detail` (string, optional, nullable)
- `instance` (string, optional, nullable)
- `status` (integer, optional, nullable)
- `title` (string, optional, nullable)
- `type` (string, optional, nullable)

### 401 Unauthorized Error

Authorization missing or invalid

- `any`

### 403 Forbidden Error

The provided credentials are not authorized to access this resource

- `any`

### 404 Not Found Error

Not Found

- `detail` (string, optional, nullable)
- `instance` (string, optional, nullable)
- `status` (integer, optional, nullable)
- `title` (string, optional, nullable)
- `type` (string, optional, nullable)

## Types

### Returns.PublicReturnDto

The details of a public return order, including the transactions and inventory items

- `arrived_date` (datetime, optional, nullable) — The date and time when the return arrived at the fulfillment center
- `awaiting_arrival_date` (datetime, optional, nullable) — The date and time when the return entered Awaiting Arrival status
- `cancelled_date` (datetime, optional, nullable) — The date and time when the return was cancelled, if applicable
- `channel` (Returns.ChannelDto, optional) — The details of a Channel
- `completed_date` (datetime, optional, nullable) — The date and time for when the return order was completely processed
- `customer_name` (string, optional, nullable) — Name of merchant that return belongs to
- `fulfillment_center` (Returns.FulfillmentCenterDto, optional) — The details of a Fulfillment Center
- `id` (integer, optional) — Unique id of the return order
- `insert_date` (datetime, optional) — The date and time for when the return order was created
- `inventory` (list of Returns.InventoryItemDto, optional, nullable) — List of inventory items in return order
- `invoice` (Returns.InvoiceDto, optional) — The invoice amount and curency
- `original_shipment_id` (integer, optional, nullable) — ShipmentId for which return was created
- `processing_date` (datetime, optional, nullable) — The date and time when the return started processing
- `reference_id` (string, optional, nullable) — Unique reference id of the return order. Created by merchant if a regular return.
- `return_type` (string, optional, nullable) — Type of the return, i.e. Regular, RTS
- `shipment_tracking_number` (string, optional, nullable) — The tracking number of the original shipment
- `status` (string, optional, nullable) — Status of the return order, i.e. `Awaiting Arrival`, `Arrived`, `Processing`, `Completed` `Cancelled`
- `status_history` (list of Returns.StatusHistoryDto, optional, nullable) — List of status history in return order
- `store_order_id` (string, optional, nullable) — Reference to external order id
- `tracking_number` (string, optional, nullable) — The tracking number of the return shipping label
- `transactions` (list of Returns.TransactionDto, optional, nullable) — List of transactions that make up the billable amount to invoice a merchant

### Returns.ChannelDto

The details of a Channel

- `id` (integer, optional) — Unique Id of the channel
- `name` (string, optional, nullable) — Name given to the channel

### Returns.FulfillmentCenterDto

The details of a Fulfillment Center

- `id` (integer, optional) — Unique id of the fulfillment center
- `name` (string, optional, nullable) — Name give to the fulfillment center

### Returns.InventoryItemDto

The details of the inventory in the return order

- `action_requested` (Returns.ActionRequestedDto, optional) — The details of the action requested for inventory
- `action_taken` (list of Returns.ActionTakenDto, optional, nullable) — List of actions taken
- `barcodes` (list of string, optional, nullable) — List of barcodes associated with the inventory item
- `bundle_parent_sku` (string, optional, nullable) — SKU of the parent bundle if this item was expanded from a bundle. Null for non-bundle items
- `id` (integer, optional) — Unique id of the inventory
- `lot_information` (Returns.LotInformationDto, optional) — Lot information associated with a specific inventory item.
- `name` (string, optional, nullable) — Name of the product
- `quantity` (integer, optional) — Number of inventory that is being returned
- `sku` (string, optional, nullable) — Stock keeping unit identifier for the inventory item

### Returns.InvoiceDto

The invoice amount and curency

- `amount` (double, optional, nullable) — Amount being charged
- `currency_code` (string, optional, nullable) — Currency code of amount

### Returns.StatusHistoryDto

Status history

- `status` (string, optional, nullable) — Status to change
- `timestamp` (datetime, optional) — Date change status

### Returns.TransactionDto

The details of a transaction charged to the return order

- `amount` (double, optional) — The amount charged for this transaction
- `transaction_type` (string, optional, nullable) — The type of transaction

### Returns.ActionRequestedDto

The details of the action requested for inventory

- `action` (string, optional, nullable) — The action to take
- `action_type` (string, optional, nullable) — The source of the action to take, i.e. Inventory Default or Overriden by Merchant at creation
- `instructions` (string, optional, nullable) — The instructions for how to take the action given by inventory owning Merchant

### Returns.ActionTakenDto

The details of an action taken for inventory item in the return

- `action` (string, optional, nullable) — The return action taken
- `action_reason` (string, optional, nullable) — The reason the action was taken
- `image_url` (string, optional, nullable) — Image of inventory processed with this action.
- `quantity_processed` (integer, optional) — The quantity of inventory items processed with this reason and action

### Returns.LotInformationDto

Lot information associated with a specific inventory item.

- `expiration` (datetime, optional, nullable) — The expiration date for this lot.
- `minimumShelfLife` (integer, optional, nullable) — A minimum amount of time in days this product can be safely returned to the shelf without expiring.
- `number` (string, optional, nullable) — An alphanumeric string uniquely identifying this lot of produced inventory.

## Examples

**Response**

```json
{
  "first": "http://example.com",
  "items": [
    {
      "arrived_date": "2019-08-24T14:15:22+00:00",
      "awaiting_arrival_date": "2019-08-24T14:15:22+00:00",
      "cancelled_date": "2019-08-24T14:15:22+00:00",
      "channel": {
        "id": 0,
        "name": "string"
      },
      "completed_date": "2019-08-24T14:15:22+00:00",
      "customer_name": "string",
      "fulfillment_center": {
        "id": 0,
        "name": "string"
      },
      "id": 0,
      "insert_date": "2019-08-24T14:15:22+00:00",
      "inventory": [
        {
          "action_requested": {
            "action": "string",
            "action_type": "string",
            "instructions": "string"
          },
          "action_taken": [
            {
              "action": "string",
              "action_reason": "string",
              "image_url": "http://example.com",
              "quantity_processed": 0
            }
          ],
          "barcodes": [
            "string"
          ],
          "id": 0,
          "lot_information": {
            "expiration": "2019-08-24T14:15:22+00:00",
            "minimumShelfLife": 0,
            "number": "string"
          },
          "name": "string",
          "quantity": 0,
          "sku": "string"
        }
      ],
      "invoice": {
        "amount": 0.1,
        "currency_code": "string"
      },
      "original_shipment_id": 0,
      "processing_date": "2019-08-24T14:15:22+00:00",
      "reference_id": "string",
      "return_type": "string",
      "shipment_tracking_number": "string",
      "status": "string",
      "status_history": [
        {
          "status": "string",
          "timestamp": "2019-08-24T14:15:22+00:00"
        }
      ],
      "store_order_id": "string",
      "tracking_number": "string",
      "transactions": [
        {
          "amount": 0.1,
          "transaction_type": "string"
        }
      ]
    }
  ],
  "last": "http://example.com",
  "next": "http://example.com",
  "prev": "http://example.com"
}
```

**SDK Code**

```python default
import requests

url = "https://api.shipbob.com/2026-07/return"

querystring = {"Ids":"string","ReferenceIds":"string","Status":"string","FulfillmentCenterIds":"string","TrackingNumbers":"string","OriginalShipmentIds":"string","InventoryIds":"string","StartDate":"2019-08-24T14:15:22+00:00","EndDate":"2019-08-24T14:15:22+00:00","ReturnTypes":"string","ReturnActions":"string","StoreOrderIds":"string","Sortby":"string","CompletedStartDate":"2019-08-24T14:15:22+00:00","CompletedEndDate":"2019-08-24T14:15:22+00:00","Cursor":"1","Limit":"25"}

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers, params=querystring)

print(response.json())
```

```javascript default
const url = 'https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go default
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby default
require 'uri'
require 'net/http'

url = URI("https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java default
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php default
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp default
using RestSharp;

var client = new RestClient("https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift default
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.shipbob.com/2026-07/return?Ids=string&ReferenceIds=string&Status=string&FulfillmentCenterIds=string&TrackingNumbers=string&OriginalShipmentIds=string&InventoryIds=string&StartDate=2019-08-24T14%3A15%3A22%2B00%3A00&EndDate=2019-08-24T14%3A15%3A22%2B00%3A00&ReturnTypes=string&ReturnActions=string&StoreOrderIds=string&Sortby=string&CompletedStartDate=2019-08-24T14%3A15%3A22%2B00%3A00&CompletedEndDate=2019-08-24T14%3A15%3A22%2B00%3A00&Cursor=1&Limit=25")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```